Responsible Gaming

10hibajee's Responsible Gaming Guidelines

Gaming is for fun — not stress. 10hibajee believes that playing with a clear head and within set limits is what makes gaming truly enjoyable.

In Responsible Gaming Our 6 Steps

10hibajee places the highest priority on every player's mental and financial well-being.

Deposit Limit

Set your own deposit amount. Maintain financial control by setting daily, weekly, or monthly limits.

Session Timer

Decide in advance how long you want to play. When your time is up, we will remind you to take a break.

Cooling-Off Period

If you need a break, pause your account for anywhere from 24 hours to 30 days — no pressure, no questions.

Self-Exclusion

If you need an extended break, opt for a full Self-Exclusion of 6 months or more. Choosing to do so is a sign of strength.

Loss Limit

Set a limit on how much you can lose before play stops automatically. Keep your financial losses in check.

Support & Guidance

Talk to our support team anytime. We're always here for you.

What Is Responsible Gaming and Why It Matters

At 10hibajee, we believe gaming should be an enjoyable experience — not a source of fear or anxiety. Responsible gaming means playing in a healthy way while staying aware of your financial limits and time. In the world of online gaming, responsible play is essential, because even a moment of carelessness can lead to serious problems.

Thousands of people across Bangladesh enjoy gaming on 10hibajee every day. Our responsibility is to ensure that experience stays safe and positive for every player. That's why we provide a range of tools and support to help you stay in control at all times.

Gaming is a form of entertainment. Do not treat it as your sole source of income or a way to solve financial problems. Play for fun, play within your limits.

To ensure responsible gaming, 10hibajee has built a comprehensive framework. It includes automatic limit-setting features, real-time activity monitoring, and access to professional support when needed. We want you to walk away with a smile every time you finish playing.

How to build healthy gaming habits

Follow these guidelines to build responsible gaming habits at 10hibajee:

  • Before you start, decide how much BDT and how much time you are willing to spend.
  • Don't chase your losses by placing more bets.
  • Do not play when you are tired, under stress, or after consuming alcohol.
  • Keep gaming as one of several leisure activities — do not let it become your only outlet.
  • Make time for family and friends a priority.
  • Take short breaks between each gaming session.
  • Reach out for help as soon as you feel you're losing control of your gaming.
Please note: Gaming should never be used to cover daily expenses, repay debts, or meet family needs.

Benefits of Setting Limits at 10hibajee

Once logged in to 10hibajee, you can set various types of limits yourself. These limits are not easy to change once active — so you stay protected at all times.

Limit Type Description Active Period
Daily Deposit Maximum daily deposit amount Instant
Weekly Deposit Weekly deposit limit Instant
Monthly Deposit Monthly deposit limit Instant
Loss Limit Automatic Break After Reaching a Set Loss Amount Instant
Session Duration Maximum Continuous Play Duration Instant
Cooling-Off Suspend Gaming for a Set Period Within 24 Hours
Self-Exclusion Full Account Closure for an Extended Period Immediately

Increasing these limits requires a 7-day waiting period, while lowering them takes effect immediately. This is designed to prevent emotionally driven decisions.

How the self-exclusion process works

The most powerful responsible gaming tool at 10hibajee is Self-Exclusion. It is designed for players who want to take a break or feel that gaming is getting out of control.

Step 1 — Make a Decision

Go to Account Settings, select the "Responsible Gaming" option, and choose Self-Exclusion.

Step 2 — Choose a Duration

Choose the duration that works for you — 6 months, 1 year, or a permanent exclusion.

Step 3 — Confirmation

Verify your identity to confirm the request. This will take effect immediately.

Step 4 — Account Suspended

You will not be able to log in to your account for the specified period, and no promotional emails will be sent during that time.

Step 5 — Reactivation

Once the period ends, you can reactivate your account through our support team — but never rush the process.

How to recognize problematic gaming behavior

Session Time Limit

18+ Only

10hibajee is strictly for adults only. We take strong measures to protect minors from accessing our gaming platform.

Get Support

If you have any concerns about your gaming, our team is always here to help.

Mon–Fri, 9:00 AM – 10:00 PM

Quick Facts

  • Limit Setting — Effective Immediately
  • Self-Exclusion — Effective Immediately
  • Support — Available 7 Days a Week

This Warning Signs Do any of these apply to you?

If you notice any of the following signs, please reach out to the 10hibajee support team.

Spending beyond your budget and playing with borrowed money.

Placing bigger and bigger bets to try to win back what you've lost.

Hiding your gaming from family or friends.

You feel restless, irritable, or down when not gaming.

Neglecting work, studies, or family responsibilities.

You have tried to stop gaming but cannot.

Neglecting sleep, meals, or your health to keep playing.

Gaming has become your only source of enjoyment.

Asking for help isn't a weakness — it takes courage. 10hibajee is always ready to support you in making the right choice.

About Responsible Gaming Frequently Asked Questions

Log in to 10hibajee, go to Account Settings, and select the "Responsible Gaming" option. From there, you can set daily, weekly, and monthly deposit limits separately. Once a limit is set, it takes effect immediately.

Yes. When you self-exclude, you will still be able to withdraw any remaining balance in your account. Contact our support team for details — we'll make the process as straightforward as possible.

A Cooling-Off period is a temporary break lasting from 24 hours up to 30 days, after which you can reactivate your account yourself. Self-Exclusion, on the other hand, is a long-term decision — 6 months, 1 year, or permanent. It is more serious and intended for those who genuinely need an extended break from gaming.

You can lower your deposit limit at any time and it takes effect immediately. However, increasing your limit comes with a 7-day waiting period. This is intentional — to prevent impulsive decisions and give you time to think it through.

The 10hibajee support team is always ready to help. There are also various NGOs and mental health service providers in Bangladesh that offer counseling on gaming addiction. Talk openly with family and friends — having support makes a real difference.

No. 10hibajee strictly allows only individuals aged 18 and above. We verify identity at registration and prevent minors from creating accounts. This reflects both our legal and social responsibility.

Play Responsibly, Win Safely

The limits and protection tools at 10hibajee are in your hands. We believe that with the right tools and awareness, gaming can be a healthy form of entertainment. Join us today and experience responsible gaming.

Self-Control
Set Limits with Ease
Full Protection
Your Data is Safe
24/7 Support
We're Always Here
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